Shipping Policy

  • Orders are shipped our 1-4 business days from date of purchase.
  • Express orders are shipped 1-2 business days from date of purchase.
  • When your order is shipped, you will receive a shipping confirmation e-mail with the tracking #.
  • Shipping timelines: Please note that all shipping timelines are estimated. Once your order is shipped out, it is in the hands of the courier company and we do not have control over any rare circumstances that may delay your order. 
  • Customs and Duty Charges: Unfortunately such charges are imposed by the government and we are not responsible for any fees imposed during or after shipping (such as tariffs, taxes etc) 
  • We ship worldwide! If you do not see your destination country when checking out please contact us at velvetboxtoronto@gmail.com